Refund & Return Policy

Your satisfaction matters to us. Please review our policy below.

Returns

We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.

Items that show signs of use or damage are not eligible for return.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

We replace items only if they are defective or damaged. If you need an exchange, contact our support team.

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Shipping costs are non-refundable.

For hygiene reasons, used knee sleeves and wearable items cannot be returned unless defective.